The first time I experience this bug, I had just finished a match where I had ranked up from 24 to 25. During the "vote next map period", I pressed escape key to open menu and clicked on "character" option so I could check out what new cosmetic gear I'd unlocked. The game then forces me onto a map loading screen since the server is now loading the next map. It is during this map loading phase that I CTD. I then restart the game but once I'm back on the main menu, I notice that I am still rank 24 and l'd lost all the in-game xp that I got from the matches before the CTD.
Now the exact same CTD has happened again for a second time (including the story which led up to it). However, this time I've not only lost my 25 rank but my rank has been completely reset to 0.
As you can imagine, this is incredibly frustrating. As well as looking to fix this issue, please could you also reimburse my lost xp/rank. I would have been at least rank 26 by now if it weren't for the resets.
I think I've got the correct DMP and text files ready to upload to help with debugging but I'm unable to attach them to this post. Please could you point me to where/how I can upload them.
Crash during map loading caused loss of rank/xp?
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