Killing Floor main menu crash

My friend has this little problem



Log: Log file open, 06/05/14 13:08:23

Init: Name subsystem initialized

Init: Detected: Microsoft Windows NT 6.1 (Build: 7601)

Init: Version: 3339 (128.29)

Init: RO_VERSION: 1092

Init: KF_VERSION: 1054

Init: Compiled: Jan 8 2014 10:22:05

Init: Command line: -admin

Init: Character set: Unicode

Init: Base directory: F:\Steam\steamapps\common\KillingFloor\System\

Init: Ini:KillingFloor.ini UserIni:User.ini

Init: Build label: Build UT2004_Build_[2004-11-11_10.48]

Init: Object subsystem initialized

Localization: No localization: KillingFloor.General.Start (int)

Log: aticfx32.dll/AMD Radeon HD 6570

Log: Game class is 'KFCinematicGame'

Log: Bringing Level Entry.myLevel up for play (0) appSeconds: 1.899000...

ScriptLog: GameInfo::InitGame : bEnableStatLogging False

Log: Browse: KFIntro.rom?Class=Engine.Pawn?Character=Corporal_L ewis?team=1?Sex=M?Name=BadAssPsycho

Log: Collecting garbage

Log: Purging garbage

Log: Garbage: objects: 27586->27586; refs: 283298

Log: Game class is 'KFCinematicGame'

Log: Bringing Level KFIntro.myLevel up for play (0) appSeconds: 2.263000...

Log: (Karma): Autodetecting CPU for SSE

Log: (Karma): Using SSE Optimizations

ScriptLog: GameInfo::InitGame : bEnableStatLogging False

Log: ALAudio: Using ALC_EXT_capture to record audio.

Warning: Failed to load 'NULL': Can't resolve package name

Warning: Failed to load 'Class None.': Can't resolve package name

Warning: Failed to load 'NULL': Can't resolve package name

Warning: Failed to load 'Class None.': Can't resolve package name

Log: STEAMSTATS: Stats Are Now Enabled

ScriptLog: New Player BadAssPsycho id=20b300195d48c2ccc2651885cfea1a2f

Localization: No localization: KillingFloor.General.Product (int)

Localization: No localization: KillingFloor.General.Product (int)

Localization: No localization: KillingFloor.General.Product (int)

Localization: No localization: KillingFloor.General.Product (int)

Log: Opened viewport

Log: Enter SetRes: 1280x1024 Fullscreen 1

Log: Using back-buffer format 22(32-bit)

Log: Using de

BadAssPsycho: w8

BadAssPsycho: thats not all of it

BadAssPsycho: Log: Using depth-buffer format 77(32-bit)

Log: Creating device

Log: xD3D9Helper::Init (QuadEmulation)

Log: POSTFX - TripPostFX::Init successful

Log: MultiSampling trying to use "0" samples-per-pixel, using "0" samples-per-pixel.

Log: Quality Levels, attempting to use "0", using a quality level of "0".

Log: Trying for 1 anisotropy, max is 16. Using 1.

Log: Startup time: 5.206000 seconds

Localization: No localization: KillingFloor.General.Run (int)

Log: Precaching: KFIntro.LevelInfo0

Log: Static mesh batches: 0 vertex bytes, 0 index bytes

Log: Allocating 16384 byte dynamic index buffer.

Log: Allocating 65536 byte dynamic vertex buffer.

Log: Finished precaching geometry in 0.001 seconds

Log: Finished precaching textures in 0.005 seconds

Log: URL: Adding default option Class=Engine.Pawn

Log: URL: Adding default option Character=Corporal_Lewis

Log: URL: Adding default option team=1

Log: URL: Adding default option Name=BadAssPsycho

Log: Browse: Index.rom?disconnect?Class=Engine.Pawn?Character=C orporal_Lewis?team=1?Name=BadAssPsycho

Log: Failed; returning to Entry

Log: GP=FALSE

Log: Spawning new actor for Viewport WindowsViewport

Warning



we have tried to solve this for a week now, any help would be much appreciated.